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Retail Member's Reward Program

Retail Membership Terms and Conditions

 

How to become our retail member?

Membership 

  1. Customers are required to purchase RM50 above at any Rising Sun Sdn Bhd outlets in Malaysia in order to join as a member for life.

 

What are the different benefits I get when I spend more?

Member Tier benefits:

 

Classic Member

  • Entitled to enjoy at least 5% to 10% discount on selected items and is subjected to Terms and Conditions set by Rising Sun Health Food Sdn Bhd.
  • Birthday Rewards:

              - Get RM25 OFF with a minimum spend of RM200 for a one-time purchase.

              - 5% off Dine-in café.

  • Enjoy exclusive product and voucher redemption.

 

Gold Member (spent RM5000)

Accumulate spending RM5000 upgrade to Gold member for life from the date joined.

  • Entitled to enjoy at least 5% to 10% discount on selected items and is subjected to Terms and Conditions set by Rising Sun Health Food Sdn Bhd.
  • Birthday Rewards:

              - Earn 2x points on the first-time purchase in our shop during the birthday month.

              - Get RM25 OFF with a minimum spend of RM200 for a one-time purchase.

              - 5% off Dine-in café.

  • Enjoy exclusive product and voucher redemption.
  • Receive FREE gift from Rising Sun Health Food Sdn Bhd such as customize merchandise.

 

Platinum Member (Spent RM10000 and above)

Accumulate spending RM10000 within a year to upgrade to Platinum member for life from the date joined.

  • Entitled to enjoy at least 5% to 10% discount on selected items and is subjected to Terms and Conditions set by Rising Sun Health Food Sdn Bhd.
  • Earn 2x points on every purchase in Rising Sun Health Food Sdn Bhd.
  • Birthday Rewards:

              - Earn 4x points on the first-time purchase in our shop during the birthday month.

              - Get RM25 OFF with a minimum spend of RM200 for a one-time purchase.

              - 5% off Dine-in café.

  • Enjoy exclusive product and voucher redemption.

  • Receive FREE gift from Rising Sun Health Food Sdn Bhd such as customize merchandise.

  • In house collect FREE vegetables that cost RM10 or below every Monday and Friday which subject to T&C when visiting our store.

  • Full of surprise for member such as point evolution on every half of the year to provide the member with mystery gift.

 

  1. Before the payment of each purchase, members are required to present their NRIC or contact number in order to enjoy the special discount.

  2. Rising Sun Sdn Bhd reserves the right to reject or terminate the membership at any time without prior notice and any reasons.

  3. Rising Sun Sdn Bhd reserves the right to use and utilize the personal information for any marketing or promotional purposes.

  4. Rising Sun Sdn Bhd reserves the right to change any of the above terms and conditions without prior notice.

  5. You acknowledge and agree that the access, submission, and purchase of Rising Sun Sdn Bhd's products is at your own risk. All products sold are not returnable, refundable, or exchangeable.


How does the retail membership points rewards system work?

Points Collection

  1. Every Ringgit (MYR) spend at Rising Sun Sdn Bhd outlets in Malaysia will be rewarded with ONE (1) point. Points may vary from time to time depending on the promotional or reward rate.

  2. Points earned are non-exchangeable for cash or other items, except for those stated in redemption.

  3. Points earned are not transferable or assignable to any other person.

  4. Members can check their points balance at Rising Sun Sdn Bhd outlets, online website, or call our Customer Careline at 03-6259 9188.

  5. Rising Sun Sdn Bhd reserves the right to change any of the terms and conditions above without prior notice. 

 

What can I do with my retail membership points?

Points Redemption 

  1. Members can redeem their points as a cash voucher which subject to the T&C set by Rising Sun Health Food Sdn Bhd.
  2. The redemption rate is solely determined by Rising Sun Health Food Sdn Bhd and its decision shall be final and no further correspondence will be entertained.
  3. Points will be deducted automatically after each redemption.
  4. Points can be used to redeem products which subject to T&C.
  5. Rising Sun Health Food Sdn Bhd reserves the right to change any of the terms and conditions above without prior notice.

 

Privacy Policy

  1. The personal data and information collected by Rising Sun Sdn Bhd are used for membership registration and promotional purposes.

  2. Every personal information of members will be kept confidential and processed in accordance with the Data Protection Act.

  3. Rising Sun Sdn Bhd reserves the right to change any of the terms and conditions above without prior notice. 



 

条款及规则

 

如何成为我们的店面会员?

会员使用条款

  1. 所有客户都必须在 Rising Sun Sdn Bhd 的任何一间分行消费RM50以上已成为Rising Sun的永久会员。

 

我消费更多能得到什么不同的好处?

会员优惠:

 

Classic会员

  • 每位Rising Sun Health Food Sdn Bhd会员都可享有在指定品里至少 5%10% 的折扣,但需符合规。
  • 生日奖励:

          - 最低消费RM200获得RM25折扣,只限一次。

          - 享有咖啡店的5% 折扣。

  • 享有独家产品和现金券兑换

 

Gold会员 (消费RM5000)

累计消费RM5000便可升级成为Gold会员

  • 每位Rising Sun Health Food Sdn Bhd会员都可享有在指定品里至少 5%10% 的折扣,但需符合规。
  • 生日奖励:

          - 生日月份在我们商店首次购物可赚取2倍的积分。

          - 最低消费RM200获得RM25折扣,只限一次。

          - 享有咖啡店的5% 折扣。

  • 享有独家产品和现金券兑换
  • 免费特定礼物。

 

Platinum会员 (消费RM10000)

在一年内累计消费RM10000便可升级成为Platinum会员

  • 每位Rising Sun Health Food Sdn Bhd会员都可享有在指定品里至少 5%10% 的折扣,但需符合规。
  • 在本店的每一次消费都可赚取2倍的积分。
  • 生日奖励:

          - 生日月份在我们商店首次购物可赚取4倍的积分。

          - 最低消费RM200获得RM25折扣,只限一次。

          - 享有咖啡店的5% 折扣。

  • 享有独家产品和现金券兑换
  • 免费特定礼物。
  • 每个星期一和星期五,亲临本店就能获取免费价值RM10 或以下的蔬菜,但需符合规。
  • 每半年根据分数的累积,Rising Sun Health Food Sdn Bhd将会为会员带来神秘的礼物。

 

  1. 会员必须展示他们的身份证或电话号码以享受特别优惠。

  2. Rising Sun Sdn Bhd 有权终止客户的会员资格。

  3. Rising Sun Sdn Bhd 有权使用客户的个人资料来进行推销或促销活动的目的。

  4. Rising Sun Sdn Bhd 有保留更改条款以及规则的权利,恕不另行通知。

  5. 您同意购买产品的风险将由您自己负责。所以出售的产品都不可退回和替换。

 

积分收集

  1. 当您在Rising Sun Sdn Bhd 里消费过的每个令吉都将会获得一个的积分。根据促销活动或者积分奖励比率,积分会有不同的变化。

  2. 您所获取的积分是不能转变成现金,产品,除非另有说明。

  3. 您所获取的积分是不能转移给其他人。

  4. 会员可以通过Rising Sun Sdn Bhd公司,线上网站以及客户中心来查询您的会员积分结余。

  5. Rising Sun Sdn Bhd 有保留更改条款以及规则的权利,恕不另行通知。

 

积分兑换

  1. 会员可以过积以兑换现金券,但须符合条规。
  2. 积分奖励比率Rising Sun Health Food Sdn Bhd定,其将为终决定,恕不另行通知。
  3. 积分将会兑换的期动扣除。
  4. 积分可用于兑换产品,但需符合条规。
  5. Rising Sun Health Food Sdn Bhd保留更改款以及规则,恕不另行通知。

 

隐私政策

  1. 由Rising Sun Sdn Bhd 收集的客户个人资料和信息将会用于会员注册和促销目的。

  2. 每个会员的个人信息将被保密,并根据《数据保护法》进行处理。

  3. Rising Sun Sdn Bhd 有保留更改条款以及规则的权利,恕不另行通知。